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MANAGED SERVICES

Managed Peering

Consistent, highly managed, premium quality A-Z termination
MANAGED SERVICES
Managed Peering
Consistent, highly managed, premium quality A-Z termination

Manage Complexity, Increase Opportunities, Improve Quality

As the global telecommunications marketplace becomes more competitive and complex, retail service providers need a more streamlined process for managing international call termination and executing reciprocal traffic agreements. Access to a broad base of potential partners increases revenue opportunities and generates potential cost savings. At the same time, juggling too many carrier relationships and interconnections can cause costly operational, administrative and technical inefficiencies.

Managed Peering by Dial Peer provides premium quality termination to either hard-to-reach or expensive-to-maintain destinations. It enables carriers to reduce inefficient bilateral arrangements while maintaining their overall inbound/outbound traffic balance. Managed Peering uses a flexible "virtual bilateral" framework enabling service providers to pool reciprocal traffic from multiple markets via a single connection with Dial Peer.

Reduce Operational Costs

Managed Peering lowers costs by reducing management and facilities expenses for low-volume, high-maintenance destinations. For select destinations, Dial Peer aggregates traffic from multiple buyers to provide more competitive pricing.

By using Managed Peering, carriers benefit from:

Consistent, highly managed, premium quality A-Z termination
No rejected calls due to congestion
Flexible contract and settlement terms
Safeguards from dramatic price increases with five-day price protection
Route and rate plan delivery consistent with their business process
Simplified revenue and cost accounting with no fees

Direct, Intelligent Routing for Best Quality

Managed Peering selects only the highest quality routes on the platform or through its own capacity arrangements. To efficiently route calls for the best quality solution, Managed Peering uses Dial Peer's patented intelligent routing capabilities.

Managed Peering routes traffic directly to either an incumbent carrier/PTT or a highly screened, locally interconnected carrier to guarantee premium quality termination. Managed Peering also facilitates reciprocal traffic arrangements to minimize or eliminate cash outflows.

Dedicated Customer Service

A Major Customer Service Center (MCSC) dedicated exclusively to Managed Peering customers proactively monitors and manages to ensure customers continually receive the quality they expect.