Retail service providers directly connect to the end-user and service the end-user — owning the final relationship and delivery mechanism. Incumbent PTTs, Tier-1 carriers, competitive carriers, and mobile operators all have retail traffic and must satisfy demanding customers at the other end of the line or mobile phone. Voice quality and high termination rates reflect directly on the telecom provider's brand, reputation, and competitiveness.
Customers expect high termination rates to international destinations and solid voice quality. Retail customers also have price demands, often choosing carriers for their ability to provide international service to specific destinations at reasonable costs. Besides, business models often require solid margins on these international calls. Dial Peer offers business customers a range of choices for terminating with quality. Dial Peer's dedicated account development and sales staff can help carriers choose the best marketplaces and partners for their retail traffic.
Dial Peer offers a variety of flexible solutions to serve the retail marketplace. Through Dial Peer, Members have the opportunity to use their brand to buy and sell their routes. With Direct Peering, buyers can purchase from known entities, rather than from an anonymous seller. Dial Peer's Direct Peering option enables Members to route calls directly to the in-country PTT or Tier-1 provider.
Dial Peer also provides services for Members to privately buy and sell international and domestic routes, enabling them to expand their partnership opportunities without adding management complexity. With private market relationships, Dial Peer's trading, routing and settlement services support the carrier's' own mutual agreements and relieve the burdens of managing lower volume traffic, bilateral inefficiencies or wholesale relationships.
Dial Peer Managed Services offers premium termination designed specifically for retail markets. Members purchase routes that are hand-selected by Dial Peer from fixed price rate-sheets and negotiated contracts between a carrier customer and Dial Peer Managed Services subsidiary. For some managed services, membership and participation directly is not required. Dial Peer Managed Services provides a more traditional carrier-to-carrier business relationship and methodology while gaining the efficiency benefits from platform technology without direct participation.
Dial Peer's solutions for retail markets include
Choose Assured Peering Quality to buy routes from the highest-performing seller's in Dial Peer's marketplace with hand-selected A-Z rate sheets
Route calls on a branded basis directly to the in-country PTT or Tier-1 provider
Manage your voice telecommunications partnerships more efficiently
Obtain premium quality, highly managed termination to either expensive-to-reach or difficult-to-maintain destinations